LACTATION CONSULTATIONS

PLEASE KNOW THAT MANY LACTATION CONCERNS IN THE EARLY DAYS ARE TIME SENSITIVE.  

Please book your consultation ONLINE to get the care you need in a timely manner​. 
INSURANCE FEES
  • A credit card on file and a deposit (home visit fee) is required for lactation consultations and are due in order to book your appointment.  This fee is not refundable and cannot be reimbursed by insurance.​
  • Jen Kowal and Milkwell Lactation & Feeding Solutions is an in-network provider with AETNA and will bill directly to your insurance for your lactation services.  A credit card on file is still required for any part of the fee that Aetna does not cover.
  • We are currently OUT OF NETWORK with ALL OTHER INSURANCE COMPANIES.  This article explains why some providers choose to be Out of Network.  The exception is my agreement with the DME Supplier, Lactation Network if you have BCBS, Anthem, Cigna and United PPO.​  To explore whether you can receive lactation care without any cost to you,  complete the form here if you have BCBS, ANTHEM, CIGNA OR United PPOs ONLY.​  Lactation Network is NOT covering Global Telehealth so until further notice, Lactation Network clients are only being seen in office.​
PRIVATE PAY FEES
  • A credit card on file and full payment is required for lactation consultations and are due in order to book your appointment.
  • The home visit fee is included in the cost of your visit. A separate bill will not be provided.  HOME VISITS CURRENTLY SUSPENDED UNTIL FURTHER NOTICE. 
  • You will receive a superbill/medical receipt with the appropriate diagnosis and CPT (procedural) codes for you to submit to your insurance for possible reimbursement.  How much you'll be reimbursed will depend on your individual policy and out of network benefits.
  • Some families seek pre-authorization (call your insurance carrier and request an "in for out" meaning in-network coverage for an out-of-network provider, and/or a Gap exception (asking the insurance company to cover the services as in-network to fill the "gap" they have in their own network by not actually having any in-network lactation consultants.   Request your insurance cover numerous visits because often we need to follow up to continue to improve feeding and comfort.  
 Please note that reimbursement for private pay clients is not guaranteed.  
​You are fully responsible for the out of pocket fee regardless of how much insurance ends up reimbursing you.
If you are concerned about reimbursement, please call your insurance carrier for more information.